Managing a contact's groups

Learn how to manage the groups a contact is associated with.

What we'll cover

1. How to add or remove one or more contacts from a group
2. How to change a contact's associated groups

1 How to add a contact to an audience group

Using batch actions:

1. Find the contact in the audience
2. Click on the checkbox to the left of the contact email.
3. Click the actions dropdown button at the top left of the contacts table.
4. Click "add to group" or "remove from group"
5. Select the group(s) you would like to add or remove
6. Click Add or Remove

Note: Removing a contact from a group does not remove the contact from the audience.

2 How manage a specific contact's associated groups

From the Edit contact screen:

1. Find the contact in the audience
2. Click on the contact to open the edit contact screen.
3. Uncheck or check the group checkbox to modify which groups the contact is associated with.